JOB ROLE:CUSTOMER EXPERIENCE COORDINATOR

About Blendtek

Blendtek is a privately-owned company with a mission to challenge expectations in our industry. As a trusted source for innovators in the food manufacturing, sports nutrition, bakery and food research and development industries, Blendtek supplies high quality food ingredients and solutions ranging from the basics to the unexpected and inspired such as alternative protein sources, natural extracts and sweeteners, gluten free products, functional food systems, and proprietary multi- ingredient blends.

About thePosition

The Customer Experience Coordinator role is a great opportunity for a new graduate, or someone looking to enhance your office skills and cultivate your experience in customer service. We are looking for someone with a polished business acumen, a love for learning, and who takes ownership in their work.

RoleResponsibilities:

  • Process orders and confirm deliveries with customers
  • Collaborate with cross-functional teams to develop solutions to customer needs/opportunities
  • Establish, develop, and maintain business relationships to generate new and existing customer business
  • Communicate price increases and other pertinent announcements with customers
  • Promote, sell and secure orders from prospective / customers through a relationship-based approach
  • Greet all visitors & employees professionally and ensure they have signed in
  • Answer the phone for the company’s direct line and transfer accordingly
  • Monitor office supplies and place orders when necessary
  • Manage of office equipment

Ideal CandidateProfile:

  • Are a strong communicator, well spoken, and eloquent in emails
  • Are charismatic and can talk to anyone.
  • You’re flexible and enthusiastic
  • Are organized, have a strong attention to detail, and consistently meet deadlines
  • Are self-motivated and able to work and thrive in an entrepreneurial environment
  • Can multi-task and prioritize workload in a fast-paced environment
  • Demonstrate initiative, autonomy, and the ability to solve problems creatively.
  • Have strong computer skills using Microsoft Office Suite including Outlook, Word, Excel, and Powerpoint
  • Bilingual an asset, but not required

ApplyNow

Let's Make an Impact

If you have a track record of success, are a self-starter, and love working in a dynamic environment, then Blendtek is the place for you.